MentorHaus
Support

How can we help?

Email support@mentorhaus.app and a person will answer, usually within a day.

My sign-in code didn’t arrive

Codes come from signin@mentorhaus.app within a minute. Check your spam or promotions folder, and make sure the address is spelled right. Each code works once, within the hour; ask for a new one if it has expired.

Cancelling a booking

Open the pass in Tickets and slide to cancel; your seat goes to the next person on the waitlist. For a paid seat, email us: refunds follow the terms shown beside the price when you booked. You can also message the educator from the class.

When an educator cancels

You will hear right away, and paid seats are refunded in full to the card you used.

Teaching on MentorHaus

Educators join by invitation for now. If you have an invite code, tap Teach on MentorHaus in Profile and enter it; otherwise write to us about what you teach.

Deleting your account

Email support@mentorhaus.app from the address you sign in with, and we will delete your account and the data tied to it within 30 days.
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